When someone you love dies, even when it’s expected, you may feel shock, disbelief, numbness – or your sense of loss and grief may be immediate. Everyone responds in their own way, and there are services available to help you cope, particularly once the funeral is over and ‘normal’ life has resumed.

However, immediately following a death, there are practical steps that must be taken, and this is where we can help guide you through these initial stages. The following is a step-by-step plan to take you from the time the death occurs, until we meet with you and your family.

Of all the suggestions we make, the most important thing to remember is that help is only a phone call away: we’re available 24 hours a day, seven days a week to respond to your needs and guide you through the entire funeral process call 1300 361 679 “We are here for you”

Step One:

Contact the family doctor or attending physician to advise of the death

The doctor must complete a death certificate, before a cremation or burial can take place. In the course of arranging the funeral, we’ll obtain this certificate for you. Or, if the death has occurred in a hospital or nursing home the duty nurse or other nursing staff will often do this task for you. In some situations there may be a need for the Coroner rather than the doctor to be involved.

Step Two:

Contact the family
Tell family and friends as soon as possible. Having people around that are close to you is very helpful and supportive. And gathering family together can take time especially if some have to travel a distance.

Funeral Director Warwick, Inglewood, Goondiwindi & Toowoomba
What type of flowers did your loved one prefer?

Step Three:

Phone Bull Family Funerals

It’s comforting how much difference one phone call can make to us.
First, we’ll answer any questions you may have. If the death has taken place at the family home or nursing home, we will arrange for our caring staff to attend as soon as possible. Then together we’ll work out how to proceed. This will include organising things such as setting a time and place to meet and discuss the funeral arrangements and transferring the deceased to our funeral home.

Before we meet with you
During the first phone call with a family we’re often asked ‘What do I need to do now?’. While the short answer is nothing really, there are some practical matters you may like to attend to.

Locate registration information
We’ll need information from you to register the death with Births, Deaths and Marriages, so it can be useful to have the person’s marriage and/or birth certificates with you when we meet at the funeral arrangement conference.

Start thinking about the funeral
When arranging a funeral there is a number of decisions you have to make in a short space of time. So it’s

helpful to give it some thought now. Apart from a few legal requirements there are no real rules for funerals, and a lot of what happens depends on personal choice. Things to consider include:

1. Where and when will the service be held?
2. The type of service – public or private, traditional or contemporary?
3. Burial or cremation
4. What type of flowers did your loved one prefer
5. Order of Service Booklets
6. Will there be refreshments?
7. Who will officiate the service – celebrant or minister or friend?

Activities like finding clothing for dressing the deceased, or photographs for service sheets or DVD tributes, or starting to word a notice for the newspaper could also be started before we arrive, if you feel up to it. These tasks can also be easily delegated and are ideal jobs for people who are looking for ways to help you.

The funeral process can be exhausting and chances are you’ll already be tired and stressed, especially if you’ve been involved in care-giving during the final stages of life. With any of the suggestions we’ve made, only do what you feel you can cope with. We’re here to take care of everything for you, and will guide and support you in everything to do with the funeral service.